Refund Policy

Thank you for shopping at Aura Foods! We appreciate your business and strive to provide high-quality wholesale products along with excellent customer service. If, for any reason, you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility

Refunds will only be issued in the case of product damage that is reported within 12 hours of delivery.

We are not responsible for damages that occur after delivery, and such cases will not be eligible for refunds.

All final decisions regarding refunds will be made by the management team after careful investigation. We will notify you of the decision and provide any necessary information regarding the refund process.